In the UK, nuisance phone calls, including unsolicited marketing calls, silent calls, and scam calls, can be reported to the Information Commissioner’s Office (ICO) as a breach of the GDPR and also to the Telephone Preference Service (TPS). Here’s how:
1. **Telephone Preference Service (TPS)**:
The TPS is a free service that allows individuals to register their telephone numbers to opt out of receiving unsolicited marketing calls. If you’re receiving unwanted marketing calls and your number is registered with the TPS, you can report these calls to the TPS for investigation. There is also a version of the TPS for Business and Mobile phone users.
To register with the TPS or report nuisance calls, you can visit their website or call their helpline:
– Website: https://www.tpsonline.org.uk/
– Helpline: 0345 070 0707
2. **Information Commissioner’s Office (ICO)**:
The ICO is the UK’s independent authority responsible for enforcing data protection laws, including regulations related to nuisance calls and spam messages. You can report nuisance calls to the ICO if you believe that the calls are in breach of data protection regulations, such as the Privacy and Electronic Communications Regulations (PECR).
To report nuisance calls to the ICO, you can visit their website or contact their helpline:
– Website: https://ico.org.uk/make-a-complaint/
– Helpline: 0303 123 1113
When reporting nuisance calls, it’s helpful to provide as much information as possible, including the date and time of the call, the phone number that called you (if available), and any relevant details about the nature of the call (e.g., marketing, scam). This information can assist the authorities in investigating and taking action against organisations or individuals responsible for making nuisance calls.
